Compliance & Safety
Comprehensive compliance framework ensuring food safety, transport regulations, and industry best practices. HACCP certified and annually audited since 1994.
HACCP Certified
Hazard Analysis Critical Control Points certification with annual audits ensuring food safety throughout the cold chain.
Chain of Responsibility
Full compliance with CoR regulations including fatigue management, vehicle maintenance, and load restraint protocols.
Industry Accreditation
Approved supplier status with major retailers and compliance with all relevant transport and food safety standards.
HACCP Food Safety Program
Critical Control Points
- Temperature Control: Continuous monitoring from −18°C to +20°C with automated alerts
- Vehicle Hygiene: Daily cleaning protocols and sanitisation procedures
- Cross‑Contamination Prevention: Segregated loading and dedicated equipment
- Documentation: Complete traceability and temperature logging
Annual Auditing
Last Audit: March 2024
Next Audit: March 2025
Auditor: SGS Australia
Independent third‑party audits verify our HACCP implementation, documentation accuracy, and continuous improvement processes.
Chain of Responsibility (CoR)
Fatigue Management
- • Driver work diary compliance
- • Rest break monitoring
- • Route planning for safety
- • Fatigue risk assessment
Vehicle Maintenance
- • Scheduled maintenance programs
- • Daily vehicle inspections
- • Defect reporting systems
- • Compliance certificates
Load Management
- • Weight limit compliance
- • Load restraint protocols
- • Distribution planning
- • Loading supervision
Driver Training
- • Licence verification
- • Safety induction programs
- • Ongoing competency checks
- • Emergency procedures
Safety Management System
Risk Management
- • Comprehensive risk assessments
- • Incident reporting and investigation
- • Corrective action implementation
- • Regular safety meetings and training
- • Emergency response procedures
Performance Monitoring
- • Safety KPI tracking and reporting
- • Driver performance monitoring
- • Customer feedback integration
- • Continuous improvement programs
- • Management review processes
Emergency Procedures
Temperature Breach
Immediate notification protocols, product isolation, and corrective action implementation within 15 minutes.
Vehicle Breakdown
Emergency replacement vehicle dispatch, product transfer procedures, and customer communication protocols.
Incident Response
24/7 emergency hotline, immediate response team activation, and comprehensive incident documentation.
Emergency Hotline: (03) 5996 7343
Available 24/7 for all emergency situations
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